Equipment Warranty

At Lohr, we are very proud of the build quality and durability of our new trailers.

Our warranty policy is 12 months parts and labor, and 36 months for structure. You will receive the manufacturers’ warranties on the quality parts we use.
We ensure that Lohr owners, and drivers have peace of mind. So you can focus on your own business and let us focus on your equipment.

Warranty FAQ’s

How should I start a warranty claim?

Contact Lohr’s Quality Department at (678) 675-5743 or email info@lohr.us. We will begin the claim process immediately to minimize your downtime.

What is covered under my warranty?

With a new purchase, Lohr offers a Our warranty policy is 12 months parts and labor, and 36 months for structure.

Does Lohr offer equipment training?

With a direct purchase from Lohr or any of our Dealers, we offer on and/or off-site training.

Can I schedule a tour of the facility?

Lohr welcomes the opportunity to show our customers our facility. Call our Sales Team to schedule an appointment: (205) 548-7662

Parts & Center services

We are not expecting you to need trailer service in a hurry. But we also know that Lohr trailers last and last – some are in use for decades – so when you do need service it’s good to know that there is a network of Lohr service and repair centers across the country. You can find your nearest Lohr Service Center on the interactive map, or in the link below.

Parts & Center services

Operator Training

Lohr North America provides complimentary hands on training for operators at our Lincoln Alabama facility. We understand that many of the drivers that come to pick up a new rig from us are going to be operating a Lohr unit for the first time.

Operator Training